Water Department

Water TowerJefferson residents and businesses use over 300 million gallons of water each year. Water is vital to our community and we are fortunate in Jefferson to have a high-quality water supply. One of our priorities is protecting this natural resource!

There are four deep wells in Jefferson. Water pumped from those depths comes out nice and cold; about 52 degrees year 'round. The water is treated and tested regularly to ensure Jefferson residents and businesses continue to receive a safe and plentiful water supply.

Meter Reading & Billing

Similar to reading your electric meter, Jefferson Utilities crew members collect usage data by manually reading your water meter remote (located on the outside of your home) each month.  We are able to do so by splitting up our customers into three major billing cycles.  Depending on the location of your home within the city, your bill may be due on the 10th, the 20th or the 30th of the month.  Our crews work hard to get all bills read in a timely manner so that your bills are only for a 30-day period.  Sometimes, due to holidays and other scheduling conflicts your bill may be a little shorter or a little longer than the 30-day target. 

It is important to remember that utility crews need to have unobstructed access to both your electric meter and water remote at all times.  This means that all gates should be unlocked during your normal read times, all bushes should be trimmed and any debris should be removed from the path of the meter.

View our Residential, Commercial and Industrial Water Rates

Water Quality

Jefferson Utilities routinely monitors the city’s drinking water according to Federal and State regulations. Our constant goal is to provide you with a safe and dependable supply of drinking water. We want you to understand the efforts we make to continually improve the water treatment process and protect our water resources. We are committed to ensuring the quality of your water.

View our most recent Water Quality Report

If you have any questions about this report, or concerning your water utility, please contact Todd Clark at 920.674.7705.