Customer Services

Our highest priority is meeting our customers’ needs by providing exceptional service. Through our web site, we hope to deliver to you yet another easy way for you to do business with us.

How to Reach Us

Jefferson Utilities is conveniently located at 425 Collins Road, Jefferson, WI.

The main office is open Monday through Friday, 7:30 am – 4:30 pm.
Telephone:  920.674.7711
Fax: 920.674.7713

Jefferson Utilities closes to observe these holidays:  New Year's Day, Friday before Easter Sunday, Memorial Day, July 4th, Labor Day, Veteran's Day, Thanksgiving Day, Day After Thanksgiving, December 24th and December 25th.  Should any of these holidays fall on a Saturday or Sunday, it will be observed on the preceding Friday or following Monday, respectively. Sarah Hinze, Electric Utility Business Manager 

If this is an emergency and it is after hours, you may call our emergency line at 920.674.7717.  Your call will be forwarded to our 24-hour answering service.