In an effort to reduce the exposure to COVID-19 for our staff, we will be closing our lobby window effective immediately. At this time, we will accept in person payments through our drive-thru and dropbox only. We encourage customers to make payments online, over the phone or through automatic withdraw. Jefferson Utilities will temporarily cover the processing fees for customers to pay online or over the phone!  Please visit our website for payment options.

Due to the COVID-29 pandemic, office staff on site will be reduced to one person per day. Please be patient, as our response may be delayed. You can place your payment in the drop box. All online and over the phone payments are now free of charge! Visit the Bill Payment Options on our website.

We appreciate your understanding and cooperation during this time.  As always, please contact our office at (920) 674-7711 for questions, or via email at or


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