We have several convenient methods for you to pay your utility bill.
Pay Online or by Telephone
You can pay your bill online, by logging in to MyAccount.
To pay by phone, call 1-877-885-7968. Please have your bill available so you can provide your account number.
** Please note effective January 1, 2023, the cost for payment over the phone will increase to $4.25 per $300 transaction. ** This is not a fee charged by Jefferson Utilities. It is the cost for our payment processor, PSN, to process your payment. The cost for payment online will remain the same at $3.30 per $300 transaction.
Payments can also be made by automatic withdrawal from your checking or savings account. To sign up download the Authorization for Direct Payment form and return it to us or you can sign-in or register for MyAccount and setup an automatic withdrawal of you bill. There is no fee associated with this payment method if you select automatic payment with a checking or a savings account, there will be a fee if you set up autopay with a credit or a debit card.
Some advantages to using direct automatic payment are:
- Helps avoid late or missed payments
- No need to write checks
- No postage costs
- Transfers funds safely, securely and directly from your account
When enrolled in this convenient service, you will continue to receive a statement each month detailing the amount to be debited from your savings or checking account on the due date.MasterCard, Discover, American Express, Visa or an electronic check are all acceptable!
Pay by Mail
Payment can be sent to:
PO Box 396
Jefferson, WI 53549
Please include the remittance stub of the bill to assure that your account is properly credited.
Pay in Person
During normal business hours (Monday – Friday, 7:30 am – 4:30 pm) customers can make payments at our office, located at 425 Collins Road, Jefferson. At the office, we are able to accept cash, check or money order payments.
After business hours, payments can be dropped off in the night deposit box located on the East side of the building.