Jefferson Utilities
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Deferred Payment Arrangements

Under the new Landlord-Tenant Delinquent Utility Bill Legislation-a utility will not offer a deferred payment agreement to a residential customer who is a tenant if any of following applies:

  1. The residential tenant has greater than $100 of account arrearages that are more than 90 days past due for utilities that bill monthly; or for utilities than do not bill monthly, has greater than $100 of account arrearages that are past due for more than two billing cycles.
  2. The tenant has defaulted on a deferred payment agreement in the past 12 months.  This criterion only applies to deferred payment agreements and not to other types of payment extensions or agreements.
  3. The residential tenant is responsible for account arrearages that were placed on any property owner's tax bill in the utility's service territory in the past 24 months.
  4. The residential tenant has a balance that accrued during the winter moratorium that is more than 80 days past due.
Beware of Multiple Scams

There have been reports of two utility scams.  

1.  Phone Scam: Some of our customers have reported that they received a phone call from an employee at Jefferson Utilities demanding payment or else their electricity would be disconnected.  This is a scam.  Do not give anyone money over the phone.  Jefferson Utilities will always notify you with a tag on your door 24-48 hours prior to a scheduled disconnection.  We will not call you and demand payment.  If you are unsure if a phone call is legitimate, please hang up the phone and contact our office at 920-674-7711.  

 2.  In-Person Scam:  Other cities in Wisconsin have had reports of individuals posing as utility workers from local utilities or power companies attempting to gain access and burglarize residences.   

Jefferson Utilities will never come to your home and demand payment for services.  If someone comes to your house demanding payment for tree trimming, outstanding bills, or any other utility services, please call our office to verify their identity or ask to see their Jefferson Utilities ID card.  DO NOT let them into your home until you have verified their identity.   

If you would like to file a report about one of these scams, please contact our office or the Jefferson Police Department at (920) 674-7707.

 

 

 

 

 

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