Under the new Landlord-Tenant Delinquent Utility Bill Legislation-a utility will not offer a deferred payment agreement to a residential customer who is a tenant if any of following applies:
- The residential tenant has greater than $100 of account arrearages that are more than 90 days past due for utilities that bill monthly; or for utilities than do not bill monthly, has greater than $100 of account arrearages that are past due for more than two billing cycles.
- The tenant has defaulted on a deferred payment agreement in the past 12 months. This criterion only applies to deferred payment agreements and not to other types of payment extensions or agreements.
- The residential tenant is responsible for account arrearages that were placed on any property owner's tax bill in the utility's service territory in the past 24 months.
- The residential tenant has a balance that accrued during the winter moratorium that is more than 80 days past due.
The 2014 Annual Water Quality Report is now available! The purpose of this report is to inform you about the quality of your water. You can view the report by clicking this link: 2014 Water Quality Report If you wish to receive this report in paper-form please contact our office at 920-674-7711.