Jefferson Utilities Closed for Thanksgiving
Jefferson Utilities will be closed on Thanksgiving Day as well as the day after Thanksgiving. We will reopen on Monday, December 1. As always, you can call (920) 674-7717 in the event of an emergency. Our answering service will reach out to our on-call staff to assist you.
Have a Happy Thanksgiving!
Beware of Multiple Scams
There have been reports of two utility scams.
1. Phone Scam: Some of our customers have reported that they received a phone call from an employee at Jefferson Utilities demanding payment or else their electricity would be disconnected. This is a scam. Do not give anyone money over the phone. Jefferson Utilities will always notify you with a tag on your door 24-48 hours prior to a scheduled disconnection. We will not call you and demand payment. If you are unsure if a phone call is legitimate, please hang up the phone and contact our office at 920-674-7711.
2. In-Person Scam: Other cities in Wisconsin have had reports of individuals posing as utility workers from local utilities or power companies attempting to gain access and burglarize residences.
Jefferson Utilities will never come to your home and demand payment for services. If someone comes to your house demanding payment for tree trimming, outstanding bills, or any other utility services, please call our office to verify their identity or ask to see their Jefferson Utilities ID card. DO NOT let them into your home until you have verified their identity.
If you would like to file a report about one of these scams, please contact our office or the Jefferson Police Department at (920) 674-7707.
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